FAQ
Sizing
I am not sure which size to get. Do you have a recommendation for me?Unsure about which size to get? Keep in mind that our gear is made from a fantastically stretchy material and acts as a "second skin" that is meant to be tight. As you work out, sweat, and continue to be active while wearing Onzie gear, our products will stretch with you and form to your specific body. Every woman has her own preference and we believe you should stay true to your body. If you prefer a tighter waist band, we suggest trying the smaller size. However if a looser fit suits you better, try out the bigger size. We do accept returns in case you are not 100% satisfied with your purchase.
Some of our yoga bras are currently available in L/L which fits up to a size DD cup. There are a few that provide more coverage and support. Please contact customer care if you have further questions regarding sizing.
We now offer some of our best selling styles in 1X. To view these styles visit our Curve Love Collection page HERE.
| Onzie Size | UK/Australia | Europe |
|---|---|---|
| XS (0-2) | 4-6 | 32-34 |
| S/M (2-6) | 6-10 | 34-38 |
| M/L (6-8) | 10-12 | 38-40 |
| L (10-14) | 14-18 | 42-46 |
| XL (14-16) | 16-18 | 44-46 |
Shipping
All orders ship from our warehouse in Los Angeles, CA. Most orders will ship out within one to two (1-2) business days of ordering. You should add the shipping time to the processing days. We do not ship Saturdays, Sundays or holidays. Once we're finished preparing your order, you will receive an e-mail informing you that the order has shipped which will include tracking information.
Note: Orders placed during weekends, special promotions (Black Friday/Cyber Monday) and holidays may take additional processing time due to increased order volume. Please allow 1-2 extra days for order processing.
Domestic Orders: For orders sent via USPS, most Onzie packages will fit into a mailbox. We send our gear in black mailer bags so be sure to look out for them in/around your mailbox. If the package is too big and no-one is home, the mailman will leave it outside your house.
International orders over $250 will ship FREE via DHL Express. Orders shipping to Canada, Mexico, and Puerto Rico will have a $25 shipping fee. A $40 shipping fee will apply to the rest of the world. When orders shipped internationally reach the destination country, you may incur import duties/taxes/customs charges in your destination country. This is not part of our delivery charge and we recommend you investigate the import regulations of your country. International orders may be subject to customs clearance procedures, which can cause delays beyond the original estimated delivery time.
*Customs time depends on countries' customs process
International shipping is currently available WORLDWIDE from Onzie.
You will receive an order confirmation from Onzie once your order has been placed. Additionally, you will receive tracking information from DHL Express once the order has been shipped. For additional questions, please contact help@onzie.com.
Each order is for the personal, non-commercial use of our customer.
Resale of any Onzie product without the explicit, written consent from Onzie is strictly prohibited. Multiple orders representing what Onzie deems to be commercial quantities will not be accepted.
We accept all major credit cards including Visa, MasterCard, American Express and Discover as well as PayPal. You will be able to select credit card or PayPal payment during checkout. Unfortunately, at this time we are not accepting any other forms of payment including cash or check. If you have any trouble using your card, please contact Customer Care or 424.295.6030. Onzie business hours are Mon - Fri 9AM - 5PM PST.
Awaiting Fulfillment: Yay! Your order was successfully placed! Thank you! You will receive a confirmation email with a copy of your invoice.
Pending: Your order is in our warehouse and waiting to be filled. Fulfillment time is typically between one to two (1-2) business days once in the "Pending" status.
Shipped: Your order has shipped and will be on our doorstep very soon! All orders shipped via USPS Priority Mail and DHL Express Worldwide will receive emails with tracking information.
Yes, we do! Forget the hassle and shipping charges. Onzie e-gift cards are the perfect fit! You can purchase them HERE!
Oops! Accidentally ordered the wrong size/print/item? Email or call us right away while your order is still in the “Awaiting Fulfillment” or “Pending” stages. We’ll do what we can to help you! Contact Customer Care at 424.295.6030 or email help@onzie.com Onzie business hours are Mon - Fri 9AM - 5PM PST.
Returns
What is your return policy?Onzie is proud to provide you with quality products, but understand things don’t always work out. If for any reason you are not 100% satisfied with your purchase we will gladly accept any merchandise that has been unworn, unwashed and with all tags still attached within thirty (30) days of order ship date for a full refund. You will receive a return form in your package. You will have to pay shipping one way. We ask that you allow ten to fourteen (10-14) business days for all returns to be processed once they have been received on our end. Items purchased during the Warehouse Sale are FINAL SALE. All FINAL SALE and Warehouse Sale items are not eligible for return, exchange or store credit. If you need to review your return or have any specific questions please Contact Us.
For Domestic/US Returns: START A RETURN HERE
For International Returns, please send your returns to the below address with the filled out Return Authorization Form
Onzie-Returns
6710 Wilson Avenue
Los Angeles, CA 90001
Our Products
What does Onzie Yoga Wear make their clothing from?Our spandex pieces are made from a Full-Flex Spandex blend that stretches to fit your unique body shape. It moves and grooves as you do and each piece becomes a second skin you’ll love to show off. Utilizing Free-Flow Fabric Technology that is durable and breathable, this fast-drying material keeps bodies cool, dry and comfortable. It has a similar feel to bathing suit material.
Our Athleisure garments such as our Gypsy Pant are made from a Free Flow Jersey material that is super soft, comfortable and has a slight stretch to it. Try on one of these pieces and it will quickly become one of your closet favorites!
For more information on fiber content on specific styles, please contact Customer Care help@onzie.com. Onzie business hours are Mon - Fri 9AM-5PM PST.
Onzie gear is delicate and it is always best to hand wash our garments. However, for those of us who don’t have time to do so, you may also place your Onzie gear in the gentle cycle of your washing machine. However, we strongly suggest letting our garments hang dry. For more information on how to care for your activewear, please check out our Care Guide.
Yes, all of our Mudra sports bras contain removable padding.
Although our headquarters are in Venice, we do not have a retail store, however, we are located in studios and boutiques worldwide! If you would like a list of locations that sell Onzie gear near you, please contact us at help@onzie.com or 424.295.6030
Created by a longtime Yogi, Onzie yoga active apparel is functional, flexible and flattering. Onzie's no-frills one-pieces and separates are best worn while sweating, swimming, or simply lounging around. In keeping with the principle of being inclusive, rather than exclusive, Onzie is affordably-priced and suitable for all activities and practices.
Our headquarters are in sunny Venice, California! We don’t know how we got so lucky to work just footsteps away from the sandy beach!
Did you know that most Onzie gear is made in the USA? Parts of our process including knitting, dyeing, cutting, sewing, photography, marketing, distribution and design happen in Los Angeles, CA.
We do carry select styles that are made overseas in order to provide unique fabrications and competitive costs to our customers. If you do not wish to purchase goods that are manufactured overseas please contact Customer Care help@onzie.com or 424.295.6030 for a list of styles. Onzie business hours are Mon - Fri 9AM-5PM PST.